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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q48-Q53):

NEW QUESTION # 48
Which strategy is recommended for effective communication during the go-live phase?

A. Describe released functionality and provide knowledge base articles.
B. Focus communications only on immediate supervisors.
C. Provide minimal updates to avoid overloading the team.
D. Postpone any form of communication until all issues are resolved.

Answer: A

Explanation:
Effective communication during a go-live is crucial for keeping stakeholders informed and managing expectations. The best strategy is to describe released functionality and provide knowledge base articles.
Here's why:
Clarity and Transparency: Clearly communicate what new features or changes are being released, so users understand what to expect.
Knowledge Base Articles: Provide detailed documentation and knowledge base articles to help users learn about the new functionality and how to use it.
Proactive Communication: Don't wait for issues to arise before communicating. Keep users informed about the progress of the go-live and any potential impacts.
Targeted Communication: Tailor communication to different audiences (e.g., end-users, IT staff, management).
Why not the other options?
A: Focus communications only on immediate supervisors: This limits information flow and can lead to confusion and frustration among other stakeholders.
B: Provide minimal updates to avoid overloading the team: Under-communication can create anxiety and uncertainty. It's better to provide regular, concise updates.
C: Postpone any form of communication until all issues are resolved: This is unrealistic and can damage trust.
Communicate openly about challenges and progress towards resolution.

NEW QUESTION # 49
How are new classes of Configuration Items (CIs) and relationships created in the ServiceNow CMDB?

A. Extending other classes
B. Importing data from external sources
C. Using predefined templates
D. Using IntegrationHub ETL

Answer: A

Explanation:
The most common and recommended way to create new CI classes in ServiceNow is byextending existing classes. This leverages the existing data structure and relationships within the CMDB.
Here's why this approach is preferred:
* Inheritance:Extending a class allows the new class to inherit attributes and relationships from the parent class, ensuring consistency and reducing redundancy.
* Data Model Integrity:It helps maintain the integrity of the CMDB data model by building upon the established CSDM framework.
* Customization:Extending classes provides flexibility to add specific attributes and relationships that are unique to the new CI class.
Why not the other options?
* A:While importing data can populate the CMDB, it's not the primary method for creating new CI classes and their relationships.
* B:ServiceNow does not offer predefined templates for creating new CI classes.
* C:IntegrationHub ETL is a powerful tool for data integration, but it's primarily used for data transformation and loading, not for creating new CI classes.

NEW QUESTION # 50
A CTA is guiding a client through the final step of planning a ServiceNow integration. What critical aspect should the CTA prioritize when gathering technical details?

A. Determining the color scheme for integration UI
B. Estimating the projected integration data metrics
C. Assessing network and system communication needs
D. Planning the communication for the integration go-live

Answer: C

Explanation:
In the final planning stage of a ServiceNow integration, the CTA should prioritize assessingnetwork and system communication needs. This involves:
Connectivity: Verifying network connectivity between ServiceNow and the external system. This includes checking firewalls, ports, and any required network configurations.
Protocols: Determining the communication protocols to be used (e.g., REST, SOAP, JDBC).
Security: Ensuring secure communication channels, including authentication and encryption requirements.
Performance: Considering bandwidth requirements and potential performance impacts on both systems.
Why not the other options?
B: Determining the color scheme for integration UI: While UI considerations are important, they are not the primary focus during the technical details gathering stage.
C: Planning the communication for the integration go-live: Communication planning is important but separate from the technical details of the integration itself.
D: Estimating the projected integration data metrics: Data volume estimates are useful, but the primary focus is on ensuring successful communication between the systems.

NEW QUESTION # 51
What are the advantages of a 5-stack instance structure that consists of development, quality assurance, user acceptance testing, staging, and production?
Choose 3 answers

A. Single Dev track
B. Deployment testing
C. Increased parallel activity
D. Lower maintenance effort
E. Staging instance for troubleshooting

Answer: B,C,E

Explanation:
A 5-stack instance structure (dev, QA, UAT, staging, production) provides several advantages:
A: Staging instance for troubleshooting: The staging instance closely mirrors the production environment, allowing for thorough testing and troubleshooting of changes before they are deployed to production.
C: Deployment testing: Each instance serves a specific testing purpose (QA for functional testing, UAT for user acceptance testing), ensuring comprehensive validation before production deployment.
D: Increased parallel activity: Different teams can work simultaneously in their respective instances, increasing development and testing efficiency.
Why not the other options?
B: Lower maintenance effort: A 5-stack structure can actually increase maintenance effort due to the need to manage multiple instances.
E: Single Dev track: A 5-stack structure typically supports multiple development tracks or branches.

NEW QUESTION # 52
What is the primary function of spokes in Integration Hub?

A. To act as connectors to third-party APIs
B. To manage ServiceNow database connections
C. To create custom user interface designs
D. To design custom automation workflows

Answer: A

Explanation:
In ServiceNow Integration Hub, spokes act as connectors to third-party APIs. They provide a standardized way to connect to and interact with external systems and applications.
Here's how spokes work:
Pre-built Connectors: Spokes offer pre-built connectors for many popular applications and services, simplifying the integration process.
API Abstraction: Spokes abstract the complexity of different APIs, providing a consistent interface for interacting with various systems.
Actions and Triggers: Spokes define actions (to perform operations on the external system) and triggers (to listen for events in the external system).
Why not the other options?
A: To design custom automation workflows: While spokes are used within automation workflows, their primary function is to connect to external systems.
B: To create custom user interface designs: UI design is not the primary role of spokes.
D: To manage ServiceNow database connections: Database connections are handled by other mechanisms within ServiceNow.

NEW QUESTION # 53
......

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CTA Reliable Exam Cram | CTA Study Tool

100% Pass 2025 ServiceNow CTA: ServiceNow Certified Technical Architect (CTA) Newest Reliable Exam Cram

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q48-Q53):

100% Pass Quiz High Hit-Rate ServiceNow - CTA Reliable Exam Cram

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